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Once adopted it is the Last Pass(word) management tool you need.
March 21, 2022

Once adopted it is the Last Pass(word) management tool you need.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Password Manager
  • Multi-factor Authentication (MFA)

Overall Satisfaction with LastPass for Business

We have a few seasoned employees who have terrible password management and security. For example, one would consistently use the company name as a password. If passwords required numbers of symbols it would be 'companyname12345!' or something similar. To make things worse, these employees would consistently forget passwords meaning they either write them down (in plain text in a notepad). I purchased LastPass for our business in an effort to curtail these practices. While gaining full adoption is difficult (see, previous section about employees), we have slowly been switching passwords and accounts to LastPass. For those that we have switched it is working quite well. I can give specific employees access to specific accounts/passwords. A nice thing about this product is I can share the account without having to share the actual passwords with employees. This increases security.
  • Managing paswords
  • Sharing passwords with employees
  • Setting secure passwords
  • Multi-factor authentication (for those who use it)
  • Managing users is a bit counterintuitive
  • Implementation (getting employee buy on) is a bit difficult
  • Sometimes passwords do not work if you only share permissions (not passwords)
  • Stronger passwords reduces chances of security breach
  • Sharing passwords with others increases productivity
  • Switching to LastPass has some growing pains, especially among employees used to other password management systems.
I have had difficulty scaling LastPass. Perhaps it is a lack of understanding, but adding new employees and giving them permission to relevant passwords is a rather manual process. I would like to have the ability to set up 'permission levels' and then assign specific employees to those permission levels. At the time I need to go through passwords 1 by 1 and share with relevant people.

Do you think LastPass for Business delivers good value for the price?

Yes

Are you happy with LastPass for Business's feature set?

Yes

Did LastPass for Business live up to sales and marketing promises?

Yes

Did implementation of LastPass for Business go as expected?

No

Would you buy LastPass for Business again?

Yes

I have not used support for LastPass.
LastPass for business, while not the perfect end all-be all, is a valuable tool for keeping passwords safe and managing passwords across employees. The password generation tool and ability to share credentials with specific employees (without sharing the password itself) is the strongest feature of LastPass. The issues we have had deal with adoption as there are still a few employees having difficulty installing / understanding how LastPass works.

LastPass for Business Feature Ratings