Focus Your Organization
Anonymous | TrustRadius Reviewer
October 04, 2019

Focus Your Organization

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Lattice

Lattice is being used across all of the organization. We use it to align the same objectives across the company. The great thing about the software is that you can customize it to follow the OKR methodology which we use internally and you get to understand how each objective from each member in the organization is correlated and points to a bigger goal.
  • You can follow the OKR methodology within the software.
  • You get a clear picture of the hierarchy and the organizational chart of the business.
  • It can be integrated with Slack.
  • Email notifications are quite annoying, they should be customizable and more useful.
  • Workes better on desktop than in the app.
  • Customer support is not very fast on issue resolution.
  • It has helped us to be more focused on our organization and objectives, improving ROI.
  • We have been able to have performance reviews on the tool, improving ROI as well.
  • It's a bit pricey which affects our margins.
I believe Lattice is the strongest of these options because it is very customizable to each organization. Its well designed and can be used for all department needs. I found the other solutions a bit too rigid, which was inconvenient. I like the flexibility I get with Lattice.
Support is Lattice's weakest link, by far. Their support team has been slow to answer, and on the online demo we had, the audio on the call was bad and the explanations were not very clear. I believe the software is really good, but the account managers are not very helpful.

Do you think Lattice delivers good value for the price?

Yes

Are you happy with Lattice's feature set?

Yes

Did Lattice live up to sales and marketing promises?

Yes

Did implementation of Lattice go as expected?

Yes

Would you buy Lattice again?

Yes

Lattice is very useful for technological companies that want to focus their efforts on the OKR methodology as there are not a lot of tools in the market that can be adapted to do it. It's useful for big organizations since the cost is a bit high and its functionalities only make sense when a certain number of employees is met.

Lattice Feature Ratings

Performance plans
8
Plan weighting
6
Manager note taking
7
Performance improvement plans
7
Review status tracking
5
Rater nomination workflow
7
Review reminders
5
Workflow restrictions
6
Multiple review frequency
7
Reporting
7
Corporate goal setting
10
Subordinate goal setting
8
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
8