I love Less Annoying CRM!
February 06, 2025

I love Less Annoying CRM!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Less Annoying CRM

Less Annoying CRM is incredibly versatile and makes it easy to keep track of conversations with clients and prospects. I have created my own sales funnels and can check off tasks within them as they are completed.

Pros

  • I can create all of my own categories and labels for each contact which helps me keep track of my completed tasks
  • Their customer service is great! I have received excellent support, even better than other CRM systems I have used that cost more
  • I love the fact that I can enter "relationships" so specific contacts can be associated with each other
  • I also love the way that I need to enter a company just once and then can attach and link the contacts that belong to that company, rather than having to type out the address every time. This also adds to the continuity of contact information

Cons

  • I wish there were some additional Bulk actions to be taken with groups of contacts
  • I am able to customize my own sales pipeline in a way that is different from the customary pipeline, which has made it that much easier to stay in front of clients/prospects
It is very versatile, however could use a little improvement in the bulk actions available for groups of contacts
Simpler and more versatile than Pipedrive, where I actually get to speak with a customer service rep rather than be provided instructional recorded videos when I need help.

Do you think Less Annoying CRM delivers good value for the price?

Yes

Are you happy with Less Annoying CRM's feature set?

Yes

Did Less Annoying CRM live up to sales and marketing promises?

Yes

Did implementation of Less Annoying CRM go as expected?

Yes

Would you buy Less Annoying CRM again?

Yes

It's a great, and simple CRM that fits my needs almost perfectly. I like using the bcc email to attach emails to the system. I don't believe it has bulk emailing templates or functionality, however I wouldn't use that anyway. I used to use a CRM that would automatically add a new contact to the CRM after creating the contact on my phone. That would be a great feature!

Less Annoying CRM Feature Ratings

9.0
Customer data management / contact management
9
Workflow management
8
Opportunity management
9
Contract management
Not Rated
Quote & order management
Not Rated
Interaction tracking
10
Channel / partner relationship management
9
10.0
Case management
10
Help desk management
10
Marketing Automation ()
Not Rated
9.0
Task management
9
CRM Reporting & Analytics ()
Not Rated
10.0
Custom fields
10
Scripting environment
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Social CRM ()
Not Rated
Not Rated
Compensation management
Not Rated
9.0
Mobile access
9

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