Love the Email Platform
April 16, 2020

Love the Email Platform

Lauren Gomez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Listrak

We use Listrak as our email provider for our consumer email marketing program for our direct to consumer website. It is the only ESP we use.

Pros

  • Support on issues / troubleshooting
  • Account support
  • New products/offerings

Cons

  • Would like more examples of what is working well for other clients
  • The alerts email suite increased sales.
  • Shopping cart abandonment increased sales.
Listrak offered more products than Bronto did at the time we evaluated, and we wanted all the alerts and email series products to use.
Listrak is well suited for any company that is selling direct to consumers via a website. [It has] So many modules like cart abandonment, price drop alerts, etc. Cannot comment on using Listrak for non-commerce sites.

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