Khoros is the leader in this space.
January 20, 2017

Khoros is the leader in this space.

Catherine Kaiser | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Khoros Communities (Formerly Spredfast + Lithium)

The Khoros platform is used across the entire organization - both for external communities and an internal community. It's a great online platform to communicate with our B2C and B2B customers, allow for customer feedback, and test beta versions of our product. It helps give us visibility into the praises and concerns of our customers and prospects.
  • Ideation
  • Gamification
  • A true focus on community
  • Price
  • It helped with support deflection
  • Drove traffic to website or other marketing content
Khoros's features are more robust, interface is more user-friendly and analytics are better. It's the clear leader in the space right now.
It's well suited for established companies and brands. Would be tough for a startup to handle the cost.