Litmos review from [...]
May 01, 2025

Litmos review from [...]

Tate Garrett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmos

At LegalNurse.com we deliver self-paced online education to Registered Nurses. We use Litmos to deliver the courses to our customers and to track their progress. We have used Litmos for at least 10 years, and it has been a very reliable platform for us. Litmos is mission-critical for my company, because we can't generate any revenue without it!

Pros

  • It is a very reliable platform. Uptime is excellent.
  • We can customize it to look like we developed it in house.
  • Our users find it easy to navigate.
  • We were able to create an automated interface between Litmos and our CRM system using the Litmos API.

Cons

  • The API documentation was sometimes a bit difficult for my CRM developers to follow.
  • When they were part of SAP I felt that this product and it's customers weren't really big enough to matter to the giant corporate parent (but that is resolved now.)
  • I wish I could pay by the month instead of annually.
  • We generate over 90% of our revenue from customers viewing streaming video through Litmos.
  • The system is always operational.
  • We hardly ever get any complaints about lagging or video or sound quality.
Ten years ago we were looking for a simpler, less expensive solution than the traditional LMS vendors. And we didn't need grades or transcripts or complex course scheduling or registration. Since then I know a lot more competitors have come out, but we've ben so happy with Litmos that we haven't looked into any of them.

Do you think Litmos delivers good value for the price?

Yes

Are you happy with Litmos's feature set?

Yes

Did Litmos live up to sales and marketing promises?

Yes

Did implementation of Litmos go as expected?

I wasn't involved with the implementation phase

Would you buy Litmos again?

Yes

I have one employee who maintains our courses and monitors student progress in the system. He does not have any formal computer training, nor does he have much prior background in education. However, he was able to teach himself how to upload new lessons, how to organize the lessons into courses, how to assign students to courses, etc. He is also able to help our students whenever they have problems accessing the material, but those problems are rare (and often due to user error like forgetting their passwords.)
I believe that most Litmos users are focused on internal training applications, and I believe the product is well suited for that.

Back when we started using Litmos it did not have an integrated shopping cart of way to pay for things. That was fine for us since we did not need Litmos to do that anyway. But recently I know they have built an integrated payment processing capability.

Litmos Feature Ratings

Learning Management
8.5
Course authoring
Not Rated
Course catalog or library
9
Player/Portal
9
Learning content
Not Rated
Mobile friendly
8
Progress tracking & certifications
9
Assignments
8
Compliance management
Not Rated
Learning administration
8
Learning reporting & analytics
Not Rated
Social learning
Not Rated
Gamification
Not Rated
Single Sign On (SSO) Enabled Learning
Not Rated

Comments

  • Kristin Simpson | TrustRadius Reviewer
    Kristin Simpson
    (Vendor Representative) commented 7 months ago
    Hey Tate Thank you for your honest feedback. Weve come this far because of loyal customers like you. If theres anything we can do for you or your team please dont hesitate to reach out. We look forward to continuing our partnership for many years to come Thanks Kristin Litmos Customer Partner Marketing Manager

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