Litmus: We are ALL IN!
September 21, 2021

Litmus: We are ALL IN!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

We are using Litmus as a cohesive method to QA our emails before deployment and test rendering within different email hosts. Our marketing department uses it and has proof reviewer provisions for many individuals across the company. Previously we sent emails to be QA'd via Outlook as an attachment to an email and if there was a team that needed to review, if there were multiple responses at a time they would get mixed up. Litmus has allowed us to organize the edits that we receive from a team.
  • Organize email revisions.
  • Create a single avenue to receive email feedback.
  • Render emails in different email host environments.
  • Setting up proof review access for users could be easier.
  • Accessing Litmus analytics for email sends needs to be simpler.
  • The preview function with Marketing Cloud versus the browser view could be explained better.
  • Made our QA process much more efficient.
  • Increase email deliverability.
  • Decreased the amount of time we spend reviewing emails.
Increased visibility has helped us angle what new releases and email enhancements we can actually use in our email sends. For example, we discovered that interactive emails are not effective in the Outlook email environment with the help of Litmus rendering. This has helped us evaluate our marketing strategy and what we were going to use interactive emails for, and how we can go around the issue of interactive email not being possible with the Outlook host.
Instead of sending email proofs as attachments and getting feedback via email replies, we have now been able to receive all feedback and final approval through Litmus. This has caused increased clarity in when an email is ready to deploy and increased organization in feedback from our business partners.

Do you think Litmus delivers good value for the price?

Yes

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

Yes

Did implementation of Litmus go as expected?

Yes

Would you buy Litmus again?

Yes

Litmus is exceptional if you have a large organization and need to have emails proofed and reviewed by a large number of people. The platform allows you to receive feedback in a single way while also showing you exactly where they would like to place their edits. If you have a smaller team and your email recipients do not use many different email hosts, Litmus may not be as necessary for your team.

Litmus Feature Ratings

Ability to test dynamic content
10
Mobile optimization
10
Email deliverability reporting
10
Standard reports
10
Custom reports
10
URL Validation
10
Link Tracking
10
Spam Testing
10
Email Previews
10