A great product to make sure you don't have broken mails
October 05, 2023

A great product to make sure you don't have broken mails

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Within our CRM Team, we use Litmus on a daily basis to check how our emails will look on several email clients.
It is a must-have for our team as we want to ensure our @ base receives the best-looking and functioning emails, without any broken images or design.
It allows us to check for the most used email clients but also for more tricky or rarer devices.
I would recommend litmus to any CRM Team that want to be better at their job!
  • Easy to use
  • Exhaustive email client list
  • Great recommendations
  • Really good and practical article about HTML email
  • Remove preview limits!
  • Do more bootcamp
  • Make review group for several email client
  • Helps us to clean our HTML
  • Allow us to review multiple email clients in a go
  • Help us with new device size
We do not have a third-party ESP, we use our own custom-made tool.
We really like litmus email and articles, it really help us to make better decisions and to account for more stuff while writting our code or the copy of our emails.
We work on our emails separately, so we do not "litmus review" other team members HTML, but each of us use Litmus to made sure our HTML is bulletproof and visible to all clients on all devices (or the most of us - we see you using outlook from 2010 👀)

Do you think Litmus delivers good value for the price?

Not sure

Are you happy with Litmus's feature set?


Did Litmus live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Litmus go as expected?

I wasn't involved with the implementation phase

Would you buy Litmus again?


Litmus is a very useful day-to-day tool for any CRM team wishing to ensure that its email is rendered on the different email clients and devices used by its customers.If you use a CRM tool such as Salesforce or Hubspot to send your emails, Litmus becomes a little less useful, since your CRM will already take care of everything for you.

Litmus Feature Ratings

Ability to test dynamic content
Mobile optimization
Email Previews