1. Home
  2. Email Marketing Software
  3. Litmus Reviews
  4. User Review of Litmus
Litmus Makes Us Better
October 05, 2023

Litmus Makes Us Better

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

My company uses Litmus primarily for rendering testing and QA to ensure we deliver emails that display well and are accessible to all of our customers. In addition to the email client previews, we rely heavily on the accessibility testing, image blocking features, link checking, alt tag preview and loading speed tests.

As a developer, I find the real time builder previews and email version control invaluable.
  • Rendering tests
  • Accessibility testing
  • Version tracking
  • How-to articles
  • Email developer community
  • Retain previous renders rather than charging each time I want to load the same code to view it again
  • Provide code from "how-to" developer sessions at Litmus Live. For example, Progress Bar That Tracks
  • Time saved testing email rendering
  • More thorough QA
  • Great insight into our lack of accessibility in emails
  • Instrumental in addressing dark mode
Not currently using analytics
Not currently using Proof feature
More robust device/client previews and accessibility testing, better SFMC integration

Do you think Litmus delivers good value for the price?

Not sure

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

Yes

Did implementation of Litmus go as expected?

Yes

Would you buy Litmus again?

Yes

Litmus simply can't be beat for email rendering testing and QA. The robust arsenal of tools offered is invaluable for creating content that displays well and is accessible for all of our customers, and it only continues to get better. The new accessibility testing features such as color blindness previews and the screen reader option have saved us countess hours and have been instrumental in our updating our emails to reach impaired customers.

Litmus Feature Ratings

Email & Online Marketing
10.0
Ability to test dynamic content
10
Mobile optimization
10
Email deliverability reporting
Not Rated
Reporting & Analytics
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Pre-Send Testing
8.0
URL Validation
6
Link Tracking
Not Rated
Spam Testing
8
Email Previews
10

Litmus Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, but I did not make the decision, so I do not know what factors affected it.
Kate DiCerbo approached me at Litmus Live and gave me the opportunity to share my feedback. She also provided demos of all of the new features being offered, which allowed me to share my enthusiasm with my team in a knowledgeable fashion.

Using Litmus

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Rendering tests
  • Accessibility tesing
  • Builder previews in real time
Easy to use UI with robust features