Overall Satisfaction with LiveAgent
We utilize liveagent on our main website and as a contact us solution for clients with questions about our products or services. We have it up and running daily. Our company is small, so this is a great tool for providing us another method of allowing someone to contact us. We currently have one person monitoring it at a time.
- Very easy to use! Love the dashboard and format.
- Easy to implement and get started on.
- Price is great!
- Honestly, I have no complaints right now.
- It's been positive. Again, it allows us to provide another channel of communication for a small company that doesn't require much cost or having to add another employee.
- Salesforce Desk and Live Chat
LiveAgent was much more affordable for us than Salesforce Desk and I liked the ease of use and dashboard better than both Salesforce Desk and Live Chat.