Anonymous | TrustRadius Reviewer
March 31, 2016


Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with LiveChat

LiveChat is used for a few of our clients' help desks for their eCommerce business to satisfy their customers and buyers. We help them avoid hassles in choosing or placing orders.
  • Directly available to discuss customer problems.
  • Status of the help desk is visible and transparent to the customer.
  • Super responsive and easy to use.
  • The implementation has a little load on the page.
  • Better customer service
  • Interactive and value add to business
  • Easy to use
  • eChat
Easy to use and flexible to put on and off
It is well suited for serving customers, especially in ecommerce businesses.