Fantastic live chat software
February 21, 2017
Fantastic live chat software
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LiveChat
Our organisation used LiveChat to help customers in a customer service, lead generation, and conversion context. It was used across the whole department as we were an organisation that specialised in implementing and outsourcing live chat services. The software helped us answer basic FAQs, prevent basket abandonment and increase conversion, cross sell and upsell.
- Scalable
- Highly customisable
- Integrates with plenty of other software
- Supported by a fantastic team of service agents and developers
- 98% customer satisfaction
- 50% more leads