LogicMonitor is great for monitoring infrastructure, both large and small.
Overall Satisfaction with LogicMonitor
We use LogicMonitor for infrastructure monitoring and alerting (Server infrastructure and VMs, Networking infrastructure, Websites). It is used by multiple groups within our IT department (Systems Engineers, Support Technicians, DevOps Engineers, Cybersecurity Engineers). The primary business problem that it addresses is ensuring systems uptime by generating alerts on metrics that could indicate issues/problems. One of the other primary uses is for metrics monitoring and reporting over time.
Pros
- Very good 'out of the box' metrics and thresholds for alerting (often no fine-tuning needed).
- LogicModules provide abilities to monitor a wide variety of systems/software.
- Ability to write your own LogicModules or scripting to collect custom metrics.
Cons
- Sometimes difficult to understand how/why alerts get generated due to the relationship between thresholds (sometimes defined at different levels), alert rules, and escalation chains.
- Some aspects of the user interface/layout aren't always completely intuitive.
- Increased SLA and resiliency/availability of systems.
- Decreased man-hours needed for monitoring and troubleshooting.
Evaluating LogicMonitor and Competitors
- SolarWinds Server & Application Monitor
When reviewing our company's needs for monitoring, LogicMonitor met all our requirements/needs, SolarWinds was very good but was missing a few items from our wishlist. Pricing appeared fairly comparable between the two for the size of our deployment (~1000 resources monitored).
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