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LogicMonitor

LogicMonitor

Overview

What is LogicMonitor?

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

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Recent Reviews

New LM Customer Experience

8 out of 10
June 20, 2023
We use LM in our organization to monitor a global network of 500+ windows and Linux servers. We have a small server team so we need the LM …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Enterprise

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Cloud

Website Monitoring

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Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.logicmonitor.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is LogicMonitor?

LM Envision is a SaaS-based unified observability platform that enables digital enterprises to adopt a cloud-ready operating model for meeting key business demands. LM Envision provides clarity across hybrid enterprise IT, brings diverse IT and development teams together to solve complex problems, and enables IT to innovate faster while improving operational efficiency to the critical IT services they deliver.

LM Envision aims to offer an alternative to the tool sprawl that exists in many organizations today. By leveraging a platform that enables collection, analysis, contextualization insights and exploration of observability data across traditional and modern environments, it helps IT teams to remove the blind spots that come from siloed monitoring tools. And it enables IT teams to rally around a platform that offers a “single source of truth” to quickly triage and resolve problems, leverage AIOps to spot performance trends, and shift their time and investment from operation tasks to work that drives innovation for the enterprise.

LogicMonitor Features

  • Supported: Infrastructure Monitoring
  • Supported: Network Monitoring
  • Supported: Cloud Monitoring
  • Supported: Logs
  • Supported: Server Monitoring
  • Supported: Remote Monitoring
  • Supported: AIOps (data forecasting, root cause analysis, dynamic thresholds)
  • Supported: Database Monitoring
  • Supported: Container Monitoring
  • Supported: Synthetic Website Monitoring
  • Supported: APM
  • Supported: Storage Monitoring
  • Supported: Virtual Machine Monitoring
  • Supported: Configuration Monitoring
  • Supported: Topology Mapping
  • Supported: Customizable Dashboards
  • Supported: Alert Escalation Chains
  • Supported: Reporting
  • Supported: Alerting
  • Supported: 24x7 Live Technical Engineer Support

LogicMonitor Screenshots

Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

LogicMonitor Videos

LogicMonitor helps Abrigo maintain 99.99% uptime
GCISD accelerates digital transformation with LogicMonitor
who is LogicMonitor?
Carrier partners with LogicMonitor in path to unified observability

LogicMonitor Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web

Frequently Asked Questions

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

Datadog, PRTG Network Monitor, and Dynatrace are common alternatives for LogicMonitor.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of LogicMonitor are from Mid-sized Companies (51-1,000 employees).

LogicMonitor Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)29%
Mid-Size Companies (51-500 employees)41%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(312)

Attribute Ratings

Reviews

(1-25 of 162)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I like how LogicMonitor is easy to set up and configure, plus it simplifies website and server monitoring. Also, whenever something goes wrong in your system, LogicMonitor will automatically notify you via email, phone, or any other way that you prefer. So you can quickly fix the problem or contact support to get it solved.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Both the on premises and cloud monitoring system has been converted to LogicMonitor and thanks to that we can analyze and collect more specific data without worrying about our infrastructure cost. Also installation was easier than we imagined as the documentation to set it up was extensive and both customer service and LogicMonitor community was always available and friendly enough which accelerated the whole process. There is no other monitoring system that matches its low cost and ease of use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's great since we don't have to install bothersome agents on the devices or hardware that we want to monitor. I didn't even need to consult the instructions or contact customer support when I wanted to add a device; the process is simple and easy to follow. But if you still find the configuration to be too much to handle, technical assistance is always available to assist you. Finally, there is no downtime experienced whenever there is an update, hence giving us a smooth experience.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It gives real time data and has a wide range of monitoring choices which is constantly accessible and lets you group severity alerts for abnormalities. Also their technical support is available 24/7 and their security updates are very frequent hence providing the best possible security.
Alejandro Gomez Martinez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use it mainly to collect data and alarms from our network devices, SSL certificates, internet accesses and in general is our NOC tool. Nowadays, LogicMonitor helps us to be prepared ahead for any events on the networks, including our MPLS and VPN links, as well as any hardware resource on the company.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a managed service provider, we use LogicMonitor as our primary monitoring platform across all our managed customers.
Servers, network equipment, cloud resources and storage devices are all monitored with thresholds and alert routing which integrates into our ticketing system. This provides us with a clear method of onboarding new customers or resources to our established monitoring standards and ensures we have proactive metrics to review and address.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have seen a significant improvement in our response time when dealing with server related difficulties because to LogicMonitor's ability to closely monitor all important systems. And although LogicMonitor is mostly used on servers, it is also compatible with many other devices. Also a crystal-clear dashboard allowing us to maintain tabs on the most critical systems from a single location is the result of the meticulous tracking of all these events.
Ali Gaeta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use LogicMonitor for network and other network infrastructure monitoring and alert generation as a Managed Services Partner. We have recently transitioned from another tool that was not powerful enough and not customizable enough for our growing MSP business. We have a large enterprise customer that we couldn't effectively monitor/manage with our legacy tool. Thus LogicMonitor gives us the interface to do so in a more effective way. As an MSP providing business intelligence data and striving to proactively optimize our customers. LogicMonitor gives that data and view under the hood into so many systems for us to use to our advantage.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
LM handles several input and output formats well. Monitoring anything with an IP address is easy with new or updated software. Network operation center security camera software should be network-compatible. I monitor all my networks with LogicMonitor, despite its cost.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor dynamically scales with our network's growth. Whether we add new devices or expand into the cloud, the platform adapts seamlessly, eliminating the need for constant manual configuration. Excels in providing comprehensive visibility into our network infrastructure. It auto-discovers devices and monitors various network components, including servers, switches, routers, and cloud services.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use LogicMonitor to monitor our own as well as our customers' infrastructure, in particular cloud infrastructure such as AWS and Azure resources, as well as applications such as Tableau Server, Alteryx Server, and Matillion. At a high level, we have an MSP use case for LogicMonitor, and it is our primary observability platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Its been a couple years since we engaged LogicMonitor in organization. The platforms integration with cloud platforms has simplified our cloud resource management. We set up automatic scaling policies, and when our applications demand increased, LogicMonitor seamlessly expanded resources to handle the load. We have also leveraged it ability to identify issues before they impact our end users allowing us to address issues before they lead to server downtime.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a managed services provider, we require the best monitoring tool to provide world-class services to our clients. The tool must be easy to deploy, maintain, and manage. The solution must also be current with the market trends and stay ahead of the ever-changing technology market. Most importantly, the user experience must be intuitive, easy to understand, and feature-rich. We deploy LogicMonitor to over 150+ clients across North America and it is the core monitoring tool we use to meet all of the requirements mentioned above and more.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used to monitor device and site uptime and generate monthly metrics reports for availability. We use it to monitor our public facing websites for performance and uptime. It is also used to provide backups and change notification for all network device configurations, along with storage and analysis of syslogs.
Score 8 out of 10
Vetted Review
Verified User
We use LM in our organization to monitor a global network of 500+ windows and Linux servers. We have a small server team so we need the LM in order to more efficiently monitor the network.
Score 9 out of 10
Vetted Review
Verified User
At SCC we use LogicMonitor as one of the key tools to underpin the delivery of managed services to our customers. We have recently deployed LogicMonitor to support our Public Cloud practice, migrating customers from a number of legacy tools.

LogicMonitor works brilliantly as an MSP tool, providing us with a simple to manage and scalable multi-tenant platform. Over time we anticipate consolidating a number of other legacy tools into this platform to provide a single pane of glass view for our operations teams.

The support from the team at LogicMonitor has been excellent, they are listened to our requests and are actively working on improving the service and adding functionality where we have identified any gaps.

Overall LogicMonitor is an excellent tool to form the basis for our next generation of managed services, moving into the APM and data services arena.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor is currently being used in IT to monitor our infrastructure, switch configuration and audits, and lastly log aggregation. This meets or exceeds the audit requirements for network backups, netflow, and server monitoring with the additional benefit of log aggregation. It has been an invaluable tool in accomplishing everything that we need, and continues to evolve.
March 01, 2023

One of best NPM tools

Score 9 out of 10
Vetted Review
Verified User
LogicMonitor is a fantastic NPM. We leverage it for monitoring our networking devices, cloud VMs, application servers, and storage servers in short we use LogicMonitor to monitor all of the infrastructure.
Score 5 out of 10
Vetted Review
ResellerIncentivized
LogicMonitor is great for monitoring IT infrastructure and alerting about any issues. We used it as part of our managed services offered to our SMB customers. It can gather data from a wide range of products that are deployed within any IT environment. It also provides long-term data points for historical review and finding trends.
January 16, 2023

Worth every penny!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used by analyzing not only our core switches, but also our data centers, servers (to include VMs), and IDFs all throughout our facilities. We can find faults within our networks, view down switches, view switch configs, or any other sort of critical issues that may occur that we are not aware of. This is a key part of infrastructure as we handle various locations not only in CA but through out other areas.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor is being used for npm and NCM, specifically for the Network area and we used that to monitor Network devices like cisco switches, routers, WLC and SDWAN devices in our environment. earlier we were using Solarwinds and we replace Solarwinds with Logic Monitor
Rekha Yadav | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LogicMonitor is being evaluated in our internal labs as the potential EMS and NMS solution. This is being used for Network, Server and Database Monitoring Solution. We are using LogicMonitor for other infrastructure monitoring as well such as VMWare, Cloud Services, MiddleWare, Websites etc.
Internal Monitoring team is the current users of LogicMonitor who are building out solutions for different technologies.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use LogicMonitor to monitor a variety of deployments at our client sites without requiring an intrusive collector to be installed or allowing us to monitor resources that don't allow for a collector to be installed (networking equipment, etc.)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We began using LogicMonitor about 12 months ago. When we bought the product, we had no monitor system to monitor IOPS and the health of our VMWare hosts. We can now monitor all of our VMWare servers plus network equipment across our organization and gain a best better visibility of the health of our entire environment. The historical views of all our environments into a single pane of glass make it very simple to locate an outage.
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