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A great platform with a great future
Updated August 26, 2022

A great platform with a great future

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

I work in Managed services and I have LogicMonitor deployed to over 30 customers with thousands of devices monitored. Deployment and scalability is premium and makes onboarding, monitoring, and incident reaction much simpler than many other platforms I have worked with. Further integrations using APIs make the platform incredibly versatile and provides ample opportunity for process and systems integrations.
  • API
  • Simplicity
  • Cloud based
  • Reporting
  • Learning curve
  • Price
  • Simplicity in platform management
  • Lean system admin team
LogicMonitor has simplified many of the menus and context compared to their competitors. Being cloud based, it is also very lean on local infrastructure.
Nothing but good experiences with support. Great staff with good training and genuine interest in solving your concern.
Worldwide monitoring of about ~3,500 devices in Networking, Compute, Storage, Cloud, Virtualization.
LogicMonitors deployment and versatility is profound in comparison to other tools. Their leverage of cloud architecture has simplified many local admin tasks and device/customer integration into our environment.
Increased versatility in the solutions offered to our clients as well as streamlined workflows for our Managed Services.
LogicMonitors use of services for collection is powerful and dynamic. We are able to deploy collectors to small VMs, physical servers, or even on domain controllers, with out any concern for risk to existing services. The problems we run into are usually when a MSP client is low on compute resources and they dont want it running on an existing server.