Monitoring is a breeze with LogicMonitor
November 21, 2022

Monitoring is a breeze with LogicMonitor

Henry Arend | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

We use LogicMonitor to monitor a variety of deployments at our client sites without requiring an intrusive collector to be installed or allowing us to monitor resources that don't allow for a collector to be installed (networking equipment, etc.)

Pros

  • Collector based monitoring
  • Monitoring a wide variety of sources
  • Easy customization and integration with platforms that aren't supported out of the box

Cons

  • The UI is undergoing an overhaul, so it can cause a disjointed experience while it's being updated
  • Collector can occasionally crash, and we don't always get notifications that something has died
  • Application of monitoring profiles isn't the most intuitive
  • LogicMonitor has allowed us to quickly be alerted of issues in client sites that our previous monitoring solution might have taken minutes to alert on, allowing us to reduce downtime for clients
  • We were able to notify clients of outages before they even realized that anything had gone down, helping to build trust in us and further the relationship
We have a mix of on-prem and cloud environments currently being monitored by LogicMonitor. Many of these on-prem datacenters are spread across the US and the world.
Installation of the collector on Linux, windows, and in a container was easy and quick, requiring minimal configuration on the client side.
We're actively working on replacing our previous monitoring tool and implementing it in new solutions that have stricter requirements from clients.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

LogicMonitor is a great solution for being able to monitor a wide variety of devices and applications. Being able to combine hardware metrics with application logs is also great for being able to nail down a root cause for any increased activity. LogicMonitor works better for monitoring of Linux based devices rather than windows devices. This is due in large part due to underlying technologies, but using SNMP on Windows isn't widely supported on LogicMonitor, requiring local admin user accounts on windows monitored devices.

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