Fantastic monitoring platform, simple to implement and yields remarkable outcomes with low costs.
February 28, 2024
Fantastic monitoring platform, simple to implement and yields remarkable outcomes with low costs.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogicMonitor
Both the on premises and cloud monitoring system has been converted to LogicMonitor and thanks to that we can analyze and collect more specific data without worrying about our infrastructure cost. Also installation was easier than we imagined as the documentation to set it up was extensive and both customer service and LogicMonitor community was always available and friendly enough which accelerated the whole process. There is no other monitoring system that matches its low cost and ease of use.
- No need to worry about the overall cost as it costs much lesser than it's competitors.
- Has friendly community and support so whenever there is an issue, it quickly gets solved and the extensive documentation further makes the process easy to follow.
- The tool's overall performance is great and the UI is updated frequently to fix bugs or improved user experience.
- Further improvement is required in their mobile app. Since it has a lot of bugs which causes it to crash and start glitching.
- Even though it can identify if there is an issue and report it, it can't automatically fix it or give the solution for the issue. So if there was such a feature, it would save us a lot of time.
- That was all that the it needs to improve on and there are no other significant problem or improvement that it needs.
- It is less costly than it's competitors so overall costs decreased.
- The UI is frequently updated to fix any bugs or to further improve user experience.
- Had bad experience using the mobile app so it needs to improve.
We are now using LogicMonitor for both our cloud and on premises devices which is mainly based in US. But we will soon start monitoring more 600 devices which are mainly could based.
It has certainly increased our efficiency as now it can detect any issue automatically. But one thing I would like to add is that to add a function to automatically solve the issue or give a suitable solution for it which could further save our time.
Do you think LogicMonitor delivers good value for the price?
Yes
Are you happy with LogicMonitor's feature set?
Yes
Did LogicMonitor live up to sales and marketing promises?
Yes
Did implementation of LogicMonitor go as expected?
Yes
Would you buy LogicMonitor again?
Yes