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Track your company's network and devices with LogicMonitor.
February 12, 2024

Track your company's network and devices with LogicMonitor.

Edwin Leonard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

It's great since we don't have to install bothersome agents on the devices or hardware that we want to monitor. I didn't even need to consult the instructions or contact customer support when I wanted to add a device; the process is simple and easy to follow. But if you still find the configuration to be too much to handle, technical assistance is always available to assist you. Finally, there is no downtime experienced whenever there is an update, hence giving us a smooth experience.
  • It doesn't require the installation of bothersome agents on the devices or hardware that we want to monitor.
  • It is very easy to set up and add new devices without going through the instructions or contacting support.
  • No downtime experience even during updates.
  • Has enough documentation if ever required.
  • Sometimes updates change the UI which I then need some time to get used to.
  • The type of alerts send through email is limited and less options are available.
  • Cost may increase significantly if number of devices increases.
  • No bothersome agents needs to be installed so resources are saved.
  • Very easy to setup and add devices so saves time.
  • Though costly but very good at monitoring.
Both on-premises and outside servers make up our infrastructure. About 1200 plus devices are monitored on-premises, and several outside servers are also monitored. We also have deployments in mainly two regions, the US and the UK.
We stopped using a lot of tools after we started using it as it had all the required features in one place. It is much simpler to set up and add new devices, which saves us a lot of time.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

It is excellent as no bothersome agents must be installed on the devices or hardware we want to monitor. Plus, they have great support even though you may never contact them, as LogicMonitor is very easy to set up and rarely has any issues. So I would recommend them as you won't get this smooth experience anywhere else.