Great Enterprise Solution
January 05, 2019

Great Enterprise Solution

Daniel Cauley | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with LogMeIn Rescue

It was a fast, well-designed option for us; until we switched to ConnectWise and used their full RMM, but while we had it we used it to service clients on a remote basis if they called in with issues needing help.
  • Fast
  • Easy to connect
  • Low visable compression
  • Price
  • User limits
  • Simulations connections for price.
  • Helping service clients fast.
  • Generating extra income off smaller issues.
  • Client satisfaction increase.
More expensive than both, lower visible compression, better enterprise user management.
Larger companies looking to service software they are selling.

LogMeIn Rescue Feature Ratings

Screen sharing
10
File transfer
10
Instant message
7
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
5
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
6
Remote Active Directory® management
6
Centralized management dashboard
5
Session record
Not Rated
Annotations
7
Monitoring and Alerts
7
Multi-platform remote control
Not Rated