Overall Satisfaction with Looker
Looker was basically developed for our Circulation Dept. Since they have DFP data in the data warehouse already, We were using Yieldex for advertising reporting but it is pricey. I started building dashboards for our advertising department and people love it. My VP is planning to work with other Hearst newspapers to get them on board.
- It allows you to create looks for routine focus analysis.
- It allows you to build a dashboard simply by combining looks.
- The reports are easily shared simply by forwarding the link.
- Your work will unlikely be altered by other people with the option of 'Explore Here'.
- The charts are pretty basic.
- Presenting KPIs on the dashboard requires combining different 'looks' instead of one look including all.
- 'Look' cannot be exported in PDF format.
- It requires a lot of work to include multimedia.
- It requires good knowledge of SQL. (but once everything has been built, the users do not need it.)
- Deep learning curve.
Our company uses Looker because our parent company has a data team to support the data warehouse and all the scripting. It is basically used for our circulation dept. I am developing it for our advertising dept because they have DFP in the data warehouse. However, I still deploy TapClicks for our advertising reporting because it does not require knowledge of SQL and a data team. Their UI is very user-friendly. I pretty much handle all reporting by myself with the help of their customer support.