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Lucidspark review
December 15, 2022

Lucidspark review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

It's being used by a division within the business. Within the division, everyone has a license which I think is essential, having seen the difficulties caused by limited availability of pro licenses in another context. It's essentially a collaboration tool for us. We need to replicate being together in an office with a physical board, post-it notes, and Sharpies. Whilst no digital tool can be the same as communication together in person, I recognise that a physical board doesn't offer a wide range of templates for use cases, which Lucidspark obviously does. I'm also excited about what its Jira integration can do for us.
  • Guidance on how to use templates is good
  • Segmentation of templates is good
  • Search in help is good
  • After editing one item on a board, all other items can be dimmed, took me a few seconds to work out that I had to hit the ESC key to resolve
  • Can't put my finger on exactly why but the minimap is a bit frustrating to use
  • I'd really like to see options that only admins have visible but not clickable, then I'd know without asking that a given thing could be accomplished
  • It's early days, as we have only just started to use Lucid. So far, I've been impressed with the support and training provided.
  • I anticipate that Lucid will become a tool that becomes second nature to us; proof would be when a group of people problem solving on a call immediately jumped to Lucid to collaborate.
  • I'd like to use Lucid in my own work to track progress over time in terms of sentiment, giving people a date and asking for emojis that will show feelings about a recurring meeting or a given process
I can't put my finger on exactly why, but it does feel like there's some UX magic in Miro and MURAL that somehow I don't find in Lucidspark. As a non-UX person, I can only describe it in terms of feeling, overall satisfaction with how I have to interact with the tool and its 'look and feel.'
It is early in our Lucidspark adoption, but I'm excited to try out integration with MS Teams, any other Office365 products, and especially Jira.
Although it's early days, Lucid appears to run faster than Miro with less drain on laptops and faster sharing on video calls.
So far, I've been really impressed. Appreciate you'd like a longer answer, but we are only in the first couple of weeks of adoption.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

I wasn't involved in selection.
Well suited: brainstorming & ideation, use of the same board with multiple groups of users where feedback from each session has been moved to a different area so the next group can start afresh, but then I can collate all results later. Wide range of templates for many different use cases.

Scenarios that I'd like to see added: a feature similar to Miro's Miroverse, which is extremely powerful and collaborative. As an independent consultant highly engaged with the professional world in my area, I see thought leaders sharing content in Miro.