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Overview

What is Luma?

Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support.

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Recent Reviews
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Pricing

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What is Luma?

Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Luma?

Luma Video

Luma Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(10)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
March 16, 2022

New Reviw

Moises Abraham Lacayo Cortes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
is used for customer service, the business problems it addresses is the need to always have the customer connected
  • good interaction
  • speed in response
  • efficiency
  • more accessibility
  • mprovement in the Spanish language
  • a friendlier system
A scenario in which it may be appropriate is the legal environment, the least appropriate is the medical environment, since in the medical one we are dealing with human lives, where the margin of error must be 0, in the legal case, although deal with important matters in the case of error can be amended
  • versatility
  • speed
  • simplicity
  • more interactions have been seen
  • better response times
  • best results
no other product since in the company and in the area in which I work, luma's service is sufficient, although it is true that in the future we can look for new services, when we expand, and according to the needs that arise, in summary, luma gives me has provided what is necessary
February 01, 2022

Forget Eventbrite!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Luma for listing our free and paid events
  • Event management
  • Attendee management
  • Attendee tracking
  • Post-event communication (promotional emails)
  • More extensive integration with Active Campaign to divide attendees into attended and missed
  • Phone number field with messaging options (eg reminder message sent to phone before event’s start)
Compared to its closest alternative Eventbrite, Luma is much simpler and faster to use, it looks much more appealing and its fees are considerably lower.
  • Easy event scheduling
  • Low fees
  • Attendee tracking
  • Higher attendance rate per event
1. Cheaper
2. More user friendly for both the organisers and attendees
3. Better design
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