Not for the Faint of Heart
Updated July 25, 2017
Not for the Faint of Heart
Score 5 out of 10
Vetted Review
Verified User
Modules Used
- Luminate Online
- Luminate TeamRaiser
Overall Satisfaction with Luminate
We use Luminate to enable online donations through our website, for event registration, TeamRaiser and in support of our email marketing program. It is used by the organization's web team, which is within the marketing department. We serve departments across our organization.
Pros
- The integration of so many different capabilities - donations, advocacy, email and registration - makes it possible to engage constituents in a variety of ways in support of our organization's mission.
Cons
- The TeamRaiser set up and nuances make it challenging for organizations where one staff person may wear multiple hats. They are time intensive to maintain and if you don't use Luminate as a CMS for your site, it can create complications.
- Reporting isn't the strongest for the tools, especially events. While it is possible to create custom reports it wasn't always intuitive to figure out how to get the [info] we were looking for.
- Email works well in support of events and donations but for maintaining an e-newsletter program it's not as slick as other products available.
We used Blue State Digital prior to using Luminate. Similar to Luminate we used it for advocacy, email, online donations and event registration.
Comments
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