ManageEngine Endpoint Central
July 14, 2025

ManageEngine Endpoint Central

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Endpoint Central

We use the ticketing system to organize the issues people have. I then use ManageEngine Endpoint Central to remote into other people's computer and solve their problems. As a bonus we have organized our inventory with ManageEngine Endpoint Central to make everything online and attached to the users name.

Pros

  • Bring in tickets to our team.
  • Inventory of assets.
  • Emergency chat option if teams is not working.

Cons

  • Better remote access, sometimes manage engine will not be running in services and I can't remote in.
  • Pop-up when I'm trying to work, no I don't want to learn about a new feature while trying to solve an emergency.
  • Hard to onboard a computer if it doesn't automatically go.
  • I've worked over 6,000 tickets on ManageEngine Endpoint Central in 2 years and 6 months.
  • Our Inventory is more organized knowing what we have at each location.
Works most of the time without issue, but when it fails its like the world is crashing down.
ManageEngine Endpoint Central has more features, like the inventory, and ticketing system.

Do you think ManageEngine Endpoint Central delivers good value for the price?

No

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ManageEngine Endpoint Central go as expected?

I wasn't involved with the implementation phase

Would you buy ManageEngine Endpoint Central again?

Yes

Has been great for most of the windows computers I've need to access. Not so great for MACs.

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