Marketo is powerful if you use it to it's fullest degree
Updated November 28, 2016

Marketo is powerful if you use it to it's fullest degree

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Spark

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

We are not using many of the features of Marketo this year because our employee who was trained on it left and no one could pick up the slack. So we are only using web analytics, not the list and template functionality that we previously used. When we did though, we felt it served our purposes. It was easy to create landing pages and forms, and it did a good job of tracking visitors to our website.
  • Landing pages
  • Contact pages
  • Email templates
  • List management
  • More background on pages viewed by website visitors
  • Less visitors captured as ISPs than named companies
  • Lead Management
We are using it for intelligence around who is coming to our website and seeing what pages they visit. We're also using it to see return visitors and what content they are showing interest in. So our goal is moving prospective customers further into the sales funnel and giving sales people tangible information about them.
We chose Marketo because we were only using it for marketing automation, not as a CRM. Our sales team did their own evaluation as well as hire an independent consultant that compared our needs to the various options and decided that for the CRM functionality they preferred HubSpot. So our marketing team is going along with changing to HubSpot and we have already begun the transition.
Marketo is well suited for lead nurturing, for scheduling email campaigns and creating new campaigns and lists. It's also good for breaking down lists using specific criteria like vertical markets. A scenario where it is was challenging was moving contacts from our proprietary CRM without having to create an API, which our IT did not want to invest the time in.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
8
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
9
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
8
List management
9
Triggered drip sequences
Not Rated
Lead nurturing automation
7
Lead scoring and grading
7
Data quality management
7
Automated sales alerts and tasks
Not Rated
Calendaring
8
Event/webinar marketing
Not Rated
Social sharing and campaigns
8
Social profile integration
Not Rated
Dashboards
7
Standard reports
7
Custom reports
7
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
7
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated