Out of the Office
March 30, 2019

Out of the Office

Sarah Moore | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft 365 Business

Office 365 is used regularly by sales reps on the road and CSRs who work from home. It allows easy access to shared documents and email.
  • CSRs can work from home in the event of illness or inclement weather.
  • Sale reps can work on the road easily.
  • Simplified sharing basic/frequently needed company information, like catalogs and price lists.
  • Movement is a little clunky and slow at times, regardless of your internet connection.
  • Excel docs created within Office 365 seem to react more poorly when sent and opened on other devices.
  • Employees such as CSRs whose work is mostly email based can continue to work during inclement weather or illness if they prefer.
  • Basic documents are always accessible.
We have experimented with various CRM's but with the smaller team size I manage, I've found Office 365 to facilitate most of our tracking, access and communication needs in and outside of the office.
Overall we are pleased. We've have experienced some compatibility issues with Excel documents created directly from Office 365, as well as some slowness, regardless of the internet connection speeds.
Office 365 allows our employees to work outside of the office with ease.
For the cost, Office 365 is great if you have employees working outside of the Office. We, of course, wish it worked a little more smoothly but for the price, I can't complain too much.