Microsoft 365 Business Premium Review 2025
April 25, 2025

Microsoft 365 Business Premium Review 2025

Lawrence Fondrick | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft 365 Business Premium

I usually use it for managing email communications and presentations. The filtering and folders inside Outlook allow quick decisions on priorities and the junk filtering seems to work fairly well (way to much junk e-mail in this world). The capability of scheduling meetings and instant messaging within the product (Microsoft Teams) keeps everyone visible for a more timely response when issues come up. The ability to insert various objects directly in the email also minimizes idea transfers and workflow processes have made it streamlined and trackable as the activity is delivered.

Pros

  • Filter out junk emails and viruses
  • Allow secure communications with Microsoft Store add-ons
  • Allow multiple email addresses to be delivered in a single sign on interface
  • Sync with other platforms (Androids and Mac)

Cons

  • Better message backup and archiving
  • Quiet time capabilities and filtered access groups
  • Better message recovery of erroneous emails
  • More AI integration between products
  • Premium is expensive but worth it if justified for your company
  • A mix of Business standard and premium should always be considered
  • The right product for the right workload requirements should be the mantra.
I have been using this product for many years, always finding new ways to get the point across and not afraid to keep looking for new ways to do things.
Used Domino/Lotus Notes (IBM) for a long time and just was not as usable in a day to day and team environment. Did not have much choice at the time and using other products like Libre and Google products just didn't have the transparency or cross functionality I was used to with Office/Team communications.

Do you think Microsoft 365 Business Premium delivers good value for the price?

Yes

Are you happy with Microsoft 365 Business Premium's feature set?

Yes

Did Microsoft 365 Business Premium live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft 365 Business Premium go as expected?

Yes

Would you buy Microsoft 365 Business Premium again?

Yes

Phone and Internet cafe access to email and calendar is nice, using the mobile applications of Office on your phone is cumbersome but better than whipping out a laptop in the airport for something that needs a quick review or approval before you miss your connection to Europe. Secure VPN/Encryption is something that should be integrated better for those situations.

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