Microsoft advertising, The Worst ever
May 02, 2023
Microsoft advertising, The Worst ever
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Advertising
I believe it is an unbelievable and worst system given company of this magnitude. Advertising account suddenly got banned permanently without specific reasons given. No appeal mechanism. End of the road and customer agent keeps wishing me and my company well without Microsoft ads. Watch your every single step in Microsoft ads, they will ban your account permanently all of the sudden without telling you what's happening and saying they are protecting privacy so unable to reveal the reason that why your account got banned and there is no way of appealing or revisiting at all. All of sudden, your account is banned forever and the decision is permanent and they can't reveal the reason. Worst experience ever.
- Fast and polite customer service agent
- Multiple customers service contacts channel
- Dysfunctional reviewing system and workflow
- No appeal system
- Bad customer guidance
- Bad system email with no effective and constructive information
- Duckduckgo
- Bing search
- Chat gpt search
- Lost the whole advertising account all of sudden without any specific reason given
- Worst kind of customer communications
- Worst kind of reviewing process
Because of duckduckgo we have to use Microsoft advertising and it turns out as the worst user experience given the company of this magnitude. Worst.
Do you think Microsoft Advertising delivers good value for the price?
No
Are you happy with Microsoft Advertising's feature set?
No
Did Microsoft Advertising live up to sales and marketing promises?
No
Did implementation of Microsoft Advertising go as expected?
No
Would you buy Microsoft Advertising again?
No