Great product for a great value
July 10, 2019

Great product for a great value

Renaud Renvoye | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Dynamics GP

Dynamics was used as a CRM tool at my previous company. The Sales, Sales Development and Sales Ops Department were using it. IT was great to organize leads, campaign, and stay on top of opportunity. Working as a team, we were able to see what other team member were doing with each lead, account, and add notes to what has been done.
  • Lead organization
  • Flexibility
  • User-friendly
  • Functions
  • Interface aging
  • More pop-ups
  • Cheaper than the competition
  • Scalable
  • Synergy
I did not pick Dynamics over Salesforce, my company was using it and eventually switched over to Salesforce. I would say that Dynamics is user-friendly and the interface is quite easy to understand. I really like the reporting capabilities as well. Once again, the aesthetic could be improved for a better experience and some functions could be added.
It is well suited for bigger organizations that need to strive for collaboration between employees and stay organized. Sales development teams can easily organize campaigns and input any updates to each lead or account. It is less appropriate if you are looking for an aesthetically designed product that is intuitive. This definitely needs to be improved.

Microsoft Dynamics GP Feature Ratings

Multi-currency support
7
Multi-division support
7
Self-service portal
6
Primary and Secondary Ledgers
6
Intercompany Accounting
6
Localizations
7
Enterprise Accounting
6
Configurable Accounting
6
Standardized Processes
6
Inventory tracking
6
Automatic reordering
5
Location management
5
Pricing
7
Order entry
6
Credit card processing
6
Cost of goods sold
6
Order Orchestration
7
End-to-end order visibility
7
Order exception Resolution
6
Dashboards
7
Standard reports
6
Custom reports
6
API for custom integration
6
Plug-ins
7
Role-based user permissions
7
Single sign-on capability
6