GP good for big company
November 06, 2021

GP good for big company

Lacey Davidson | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Microsoft Dynamics GP

We are a local restaurant chain. We used GP for everything except food cost. It was just too big a program for what we needed. It covered billing, payroll, and end of year processes. We had to buy the extra package for W2s every year.
  • Account capacity
  • Reports and Smart Lists
  • Lots of add-ons products
  • Licenses are strict
  • Can't just delete transactions, must reverse journals too (not automated)
  • Updates are not coming, becoming stagnant
  • Some features require in depth training or outside contractors
  • Great for detailed organizations with lots of account codes or locations
  • AP and AR are strong, GL is detailed
  • Custom reports are tedious
  • Lots of plug in of different price ranges
  • Upgrading is expensive
Xero is easier to use, closer to Quickbooks. Most of the background GL is automated, where as in GP it is not.

Do you think Microsoft Dynamics GP delivers good value for the price?

Yes

Are you happy with Microsoft Dynamics GP's feature set?

Yes

Did Microsoft Dynamics GP live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Dynamics GP go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Dynamics GP again?

No

We had to use an outside service for updating and custom reports
I had 2 GP manual that were no help, and online searches were impossible to find how to's or help with certain things.
Probably best for a large business where each department deals with each account. Too big for a small office where one person bills everything.

Microsoft Dynamics GP Feature Ratings

Accounts payable
7
Accounts receivable
7
Cash management
8
Bank reconciliation
8
Expense management
6
Time tracking
Not Rated
Fixed asset management
8
Multi-currency support
Not Rated
Multi-division support
9
Regulations compliance
9
Electronic tax filing
9
Self-service portal
6
Global Financial Support
Not Rated
Primary and Secondary Ledgers
8
Intercompany Accounting
8
Localizations
Not Rated
Journals and Reconciliations
9
Enterprise Accounting
9
Configurable Accounting
9
Centralized Rules Framework
8
Standardized Processes
8
Inventory tracking
Not Rated
Automatic reordering
8
Location management
9
Manufacturing module
Not Rated
Pricing
Not Rated
Order entry
Not Rated
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Pay calculation
10
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
8
Reimbursement management
8
Dashboards
9
Standard reports
9
Custom reports
4
API for custom integration
8
Plug-ins
9
Role-based user permissions
10
Single sign-on capability
10