Entra ID review
Updated June 07, 2024

Entra ID review

Joseph Shaffer | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Entra ID

We use Microsoft Entra for Hybrid cloud functionality. Our local domain syncs with Microsoft services for email and applications

Pros

  • Syncing accounts
  • Provisioning account
  • Providing a hybrid envionment

Cons

  • The interface could be better.
  • Reporting is not very reliable and leaves off important information
  • Consistency is lacking as Microsoft has changed Azure and Entra multiple times.
  • Less passwords to manage
  • Pretty reliable
  • Frustrations in reporting
We have both an onsite server running the cloud provisioning agent and cloud identities. Our onsite server syncs with the Entra ID to provide single sign on for Microsoft services. This allows us to use a single password for signing in to on premise resources as well as cloud resources such as Sharepoint, Onedrive and the cloud applications.
We have not configured Entra ID for non microsoft applications.
None
There have been some changes since they moved from Azure AD. There are inconsistencies in the interface from what we were originally familiar with in Azure AD. Microsoft has changed the location of several items and we have been overall disappointed with the transition and functionality of Entra ID all together.
Microsoft seems to be the better service for cloud identity syncing and is still a leader in this realm. Their service is reliable, and we use it with all of our clients. Compared to Okta, the cost is more affordable and they include a lot of services in the Microsoft licensing plans. This makes it the better option for most cases.

Do you think Microsoft Entra ID delivers good value for the price?

Yes

Are you happy with Microsoft Entra ID's feature set?

No

Did Microsoft Entra ID live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Entra ID go as expected?

Yes

Would you buy Microsoft Entra ID again?

Yes

Atera, Webroot Antivirus + Internet Security Complete (SecureAnywhere), IT Glue
It functions for hybrid environments in syncing to Microsoft 365 for email, onedrive, etc but we have a good amount of issues since they have moved over from Azure and it seems different components are constantly changing and require a fair amount of work to keep everything up to date.

Microsoft Entra ID Feature Ratings

Identity Management
7.6
ID-Management Access Control
8
ID Management Single-Sign On (SSO)
8
Multi-Factor Authentication
10
Password Management
10
Account Provisioning and De-provisioning
9
ID Management Workflow Automation
5
ID Risk Management
3

Using Microsoft Entra ID

4 - Our staff use Entra ID for authentication for their pcs and software. We have a hybrid setup that allows us to sync our on premise AD with Microsoft 365.
2 - Microsoft Office 365 technical skills are needed. Some server experience is beneficial and experience configuring software integrations.
  • Authentication
  • Accounting
  • Accessibility
  • Integrations
  • Email and domain sync
  • Computer registration
  • SAAS
  • Single Sign on
  • Unsure
Entra ID serves a need for us. We do not plan on replacing it with anything else at the current time.

Comments

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