Microsoft Exchange enables collaboration and shared resource management
Anonymous | TrustRadius Reviewer
December 20, 2018

Microsoft Exchange enables collaboration and shared resource management

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Microsoft Exchange

We use Microsoft Exchange throughout the organization for email, calendar, and contact management. Exchange also handles the scheduling of our shared resources, such as our conference rooms. By utilizing Exchange, we can see the availability of conference rooms on any given day and at any given time, which greatly improves our ability to schedule meetings with other co-workers and avoid scheduling conflicts.
  • Resource Scheduling
  • Publishing Availability
  • Active Directory Integration
  • User Experience in Web Access Client
  • User Mailbox Management
  • Message Recall
  • Improved collaboration through calendar sharing
  • Integration with Active Directory and Outlook has provided a consistent user experience across the desktop, making user adoption easier.
  • Improved communication throughout the organization
Microsoft Exchange is helpful for allowing an organization to manage its own information and data and to keep it private and secure. An alternative would be to put this sort of sensitive content (e.g., email, contacts, calendar) into the hands of a cloud provider, who will use the data for its own commercial interests.
Exchange is great for integrating active directory accounts and for providing a simplified way to book shared resources. I think resource booking and the sharing of availability information across an organization are Exchange's strongest capabilities from a user's perspective. The administration of Exchange can be a little challenging, but the benefit to users makes it worthwhile.