Exchange Overview
April 08, 2021

Exchange Overview

Benjamin Davis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Exchange

We actually use a hybrid approach at the university. We generate our mailboxes and other resources onsite and then sync them with O365 to provide users with access from anywhere. Our contacts and distribution lists still reside on-site only and as email comes in it is redirected from our location.
  • Now that it has hybrid flexibility it can be used for many different needs.
  • Exchange still has the easiest interface in the business for configuration.
  • It allows you to manage large amounts of users with relative ease.
  • It can still tend to be pretty resource intensive.
  • The connection of the hybrid setup and migration could be a little clearer.
  • The ability to integrate with Active Directory for permissioning
  • The ability to control integration with new technologies and physical resources.
  • The initial setup and hybridization took a lot of time and effort to get working. Longer than expected.
  • Now that the bugs have been worked out mostly we have seen a lot of positives of giving users more ability to resolve some of their own issues without intervention.
We have largely been an Exchange shop that used to use multiple open source products to assist with its overall capabilities. Now using the hybrid approach along with some tuning work along the way we have been able to just rely on Microsoft solutions. Thankfully they are constantly updating the product and releasing more advanced tools for tracking and threat protection.

Do you think Microsoft Exchange delivers good value for the price?


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Did Microsoft Exchange live up to sales and marketing promises?


Did implementation of Microsoft Exchange go as expected?


Would you buy Microsoft Exchange again?


I think the usage of this product really depends on the size of the company involved. If you are still considered a small to medium business then I would still go for a full O365 setup. If you are a large company looking for added security and flexibility then Microsoft Exchange really starts to shine.

Microsoft Exchange Feature Ratings

Data Loss Protection
Threat Detection
Not Rated
End-to-End Encryption
Management Tools