Overall Satisfaction with Microsoft Office 365
Office 365 is being used across the whole organization and across other organizations I support. It provides perfectly stable Office application experiences and the most reliable email service on the market today. I am beginning to research all of the new apps that Microsoft has added and hope to begin deploying them to everyone very soon.
- Email - for me, that's been an uptime of 100% across multiple locations for over 4 years
- Office Products - subscription based means you always have the latest versions - stable and the industry standard
- Office on my mobile devices - all of them
- Fix OneDrive. The split between SharePoint and OneDrive must be fixed. It's highly confusing to set up and use. Especially when using the personal version.
- Definitely a more robust area (offline) where more than one person can work on a document - with live updates - at the same time.
- I think more of the online features should be accessible and/or integrated into the offline software - such as Delve, Yammer, and the like.
- Specifically, we had an increase of cost per email account from the old provider (using Exchange 2010), but we also suffered immense amounts of downtime - hours or even days sometimes. That's a negative ROI when your down.
- Switching from the purchase of desktop licensing for an organization with 30 desks saved significant money. At almost 400 per desktop license vs 12.50 per account - AND we get the latest versions forever - for software employed everyday - very high ROI for sure!
- Google