A great tool
March 04, 2025
A great tool

Score 8 out of 10
Vetted Review
Verified User
Software Version
Power BI Premium
Overall Satisfaction with Microsoft Power BI
We use Microsoft Power BI to prepare reports from our ITSM tool. We track ticket SLA, user feedback, MTTR etc. We use the report to identify top problems or top cause of high-ticket count and get the issue resolved. Meanwhile, we also ensure that user who raise tickets are satisfied with our service.
Pros
- Importing Data
- Preparing reports
- DAX formulas
Cons
- Report colors are outdated, and they need to be revamped.
- Formatting charts is very confusing.
- DAX queries are very technical. They can be simplified.
- As a M365 user, Microsoft Power BI was free for us except for publishing in teams.
- Compared to Tableau, it has more data connectivity options enabling us to form better reports.
- Default colors are dull, and formatting consumes too much effort.
Compared to this tool, Microsoft Power BI doesn't involve heavy coding and provides user friendly interface to visualize data. Microsoft Power BI reports can be shared and published without exposing your source code. Also, the reports are interactive providing drill down support. In Microsoft Power BI, you just don't show data. You interact with it.
Do you think Microsoft Power BI delivers good value for the price?
Yes
Are you happy with Microsoft Power BI's feature set?
Yes
Did Microsoft Power BI live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Microsoft Power BI go as expected?
Yes
Would you buy Microsoft Power BI again?
Yes

Comments
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