Item: Microsoft Teams
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Microsoft Teams is being used across a wide number of departments and non-departmental teams. It is used as a collaboration tool, keeping the various artifacts of a team in a single location. We find the ability to easily have multiple people editing documents simultaneously a real boon as our organisation is very dependent on Excel and PowerPoint.

Pros and Cons

Collaboration.
Org Chart.

Better document management features.

Return on Investment

It has improved the capture of discussions previously hidden in email.

Support Rating

There seems to be a lack of practical expertise available to get the most out of it. What support there is seems to be pitched at the high-end.

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Likelihood to Recommend

Microsoft Teams is a great tool for organisations that have lots of teams that span across their structural hierarchy. It is also very useful where teams are operating at different sites.

A Great Collaboration Platform that Keeps Improving All the Time

Overall Satisfaction with Microsoft Teams