Used to be a skeptical user, now I've been converted to a full believer given the functionality & features of Microsoft Teams
November 04, 2021

Used to be a skeptical user, now I've been converted to a full believer given the functionality & features of Microsoft Teams

Edwin Yip | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Microsoft Teams is being used by our entire organization currently. We had used Skype for Business for quite a few years which solved our challenges but after the migration to Microsoft Teams, it's hard to envision a typical work day without this vital software. We use Microsoft Teams for everything from user-to-user chat, video calls & meetings, calendar updates, file sharing for teams, and also as way to collaborate.

Pros

  • Excellent user interface
  • Speedy, no latency issues
  • One stop shop for all things collaboration related

Cons

  • Bluetooth/headset compatibility is a huge issue that could be added
  • Sometimes video calls drop on Teams
  • Collaboration via text, video, or team call
  • Simplistic, efficient file-sharing
  • Calendar connected to Outlook
  • Makes it super simple for us to collaborate, leaving us more time to spend on getting work done instead of worrying about the tools we use
  • More time saved with Teams is more time being efficient with the work day hours
  • Skype for Business (formerly Lync) and now part of Microsoft Teams
Well, Skype for Business is basically an older version of Microsoft Teams. With that being said, I used to be upset at the transition from Skype for Business to Microsoft Teams because of learning a new product. Now that I've been using Microsoft Teams for 2 years, I don't know how I would have lived without it in hindsight. I would say Teams just does such an excellent job in terms of additional functionality and features compared to Skype for Business. The difference/contest is a no-brainer in this instance between Skype for Business & Microsoft Teams.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Microsoft Teams is well suited in any capacity when it comes to collaborating with your teammates or fellow employees. We use it all the time for our team calls, or to communicate to each other via text. I would say that Teams is an important piece of software that can be used in all different sized companies, whether they are SMB customers, or all the way up to your large-scale Enterprises. The only issue I have with Teams is that it doesnt seem to have built-in support for Bluetooth devices such as my Plantronics headsets.

Microsoft Teams Feature Ratings

Project Management
8.8
Task Management
10
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
9
Mobile Access
10
Search
6
Visual planning tools
8
Communication
7.8
Chat
10
Notifications
8
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
1
Integrates with Outlook
10
File Sharing & Management
10.0
Versioning
Not Rated
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated

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