Item: Microsoft Teams
Rating: 10
Author: Loren Piel

Use Cases and Deployment Scope

Microsoft Teams is a great tool for keeping teams connected. It has a great chat feature that allows for instantly messaging colleagues. Microsoft Teams also has the ability to have team meetings with or without video to keep teams connected and on the same page. It can be used to coordinate meetings both internally and with outside consultants and vendors. When you also incorporate the mobile app in addition to the desktop version, Microsoft teams is even more flexible. It is a great tool.

Pros and Cons

Allows you to set up teams for specific projects as well as a team for the entire department to keep everyone in contact
Great Help Section and training available through the app.
Very good Chat feature
Capability to host / coordinate Conference Calls
Easy to use Team Meetings
Calendar Feature to help keep track of your schedule.

Video quality was unstable at times but may have been a reflection of connection speeds more than of the capabilities of Teams.
Can be a memory hog and cause computer performance issues at times. Be sure you have plenty of RAM on your computer to avoid issues if you plan to keep Team open at all times.
Need a more intuitive way to coordinate the Calendar function in Teams with external calendars so you don't have to coordinate between several different calendars.

Most Important Features

Chat
Team Meetings
Conference Calls

Return on Investment

Helps increase and maintain team morale through easy communication.
Facilitates frequent communication between Team Members
Search function makes it easy to find information in Chat History
Ability to keep files / documents available to the Team in one central location.

Key Insights

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

Likelihood to Recommend

Microsoft Teams is a great communication and planning tool that is easy to implement across broad groups both internally and with outside participants. When fully implemented, Microsoft Teams can be a great efficiency aid and can promote more frequent communication both with internal groups and with teams comprised of inside members as well as outside vendors and consultants.

Microsoft Teams Improves Communication and Helps Build Teams that Enhance Productivity

Overall Satisfaction with Microsoft Teams