Microsoft Teams Pros and Cons
May 24, 2022

Microsoft Teams Pros and Cons

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

My organization switched to Microsoft Teams a few years ago. It has some great collaboration features. My favorite is to documentation repository for Teams to access and create lists. It has made access to documents across the organization easy. I do wish Microsoft Teams allowed notification in a List. For example, I created a list to track issues for a system, Microsoft Teams did not send a notification to the recipient when a record was added. I also wish it allowed assigning multiple recipients to a record.

Pros

  • Creating a document repository such as meeting minutes, document sharing
  • Creating a list for any purpose of tracking
  • Ability to call and connect to personnel
  • Access to organization calendar

Cons

  • Ability to add multiple recipients to a list
  • Notification via email when a document is uploaded or a record is added to a list
  • Ability to clear out chat permanently
  • Ability to create lists
  • Ability to collaborate with team members
  • Ability to record meeting
  • Ability to track activities
  • Very efficient and effective meetings
  • More efficient tracking systems
  • Greate teamwork abilities such as meeting recordings, transcripts etc
  • Skype for Business (formerly Lync) and now part of Microsoft Teams
My organization moved from Skype for Business to Teams. It required some learning curve but overall the tool was very intuitive and user friendly.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Microsoft Teams is well suited for collaboration and access to team calendars and documents. My personal favorite is recording a meeting and transcript creation. This is perfect to go back and review discussions and screens. I do wish meeting recordings were downloadable to all attendees and not just the host.

Microsoft Teams Feature Ratings

Task Management
8
Gantt Charts
5
Scheduling
10
Workflow Automation
7
Mobile Access
10
Search
10
Visual planning tools
7
Chat
10
Notifications
5
Discussions
10
Integrates with Gmail and Google Hangouts
1
Integrates with Outlook
10
Audio files
7
Document collaboration
10
Access control
5
Device sync
8

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