MIP--top choice for nonprofits---or not; seeking an identity in this world
February 08, 2021

MIP--top choice for nonprofits---or not; seeking an identity in this world

Joe Jeruzal | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with MIP Fund Accounting

We use MIP for our accounting needs--using entities, departments, funds, and programs.
It allows us to keep track of details for the various entities and elements within. We can track items down to the program level. We are able to define finance details for one part or the whole of the organization.
  • MIP divides our finances into numbers of dimensions--entities; funds; programs, g/l. These are more numerous options than others provide.
  • MIP offers a large variety of reports--meeting needs for the accounting department and management.
  • MIP warns of errors that prevent completion of tasks.
  • MIP could improve the way it accepts date inputs--some times it allows 2 digit dates; other times not.
  • MIP could show the related journal entries on both sides of the debit/credit ledger.
  • The reconciliation process could include session ID data--would be helpful when the need to identify details behind a transaction arises.

Do you think MIP Fund Accounting delivers good value for the price?

Not sure

Are you happy with MIP Fund Accounting's feature set?

Yes

Did MIP Fund Accounting live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of MIP Fund Accounting go as expected?

I wasn't involved with the implementation phase

Would you buy MIP Fund Accounting again?

No

The folks I have worked with have been knowledgeable, and patient. They have helped me resolve issues and problems related to making MIP work for me--not against. MIP is very complicated, likened to a surly adolescent--once you think you've got it figured out, there's an upset.
MIP requires more knowledge than one would first expect. The learning curve is sharp! While the support team is helpful, the phone line can be long. I don't find the chat line to be so helpful anymore. MIP is not intuitive--items are hidden away--there is not an easy stream of process unless you know the secrets. I try to write instructions that point me on to the right path, but that is time consuming--something "I'll get to later", but doesn't happen. Like a lot of things, there are hidden costs to MIP--not only do we pay a yearly fee, but then it costs to get importing templates created. Good thing we don't have to pay for support--oops; maybe gave you a bad idea.
Microsoft 365 (formerly Office 365)
MIP offers a great range of dimensions for tracking data.
MIP NEEDS to provide subtotals while reconciling--it is not useful to only show an unbalanced reconciliation--matching to the bank statements would resolve a lot of problems.

MIP Fund Accounting Feature Ratings