Great tool for scrappy, collaborative mapping
October 29, 2020

Great tool for scrappy, collaborative mapping

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is being used by the Product team which includes Product Management and UX. We are mainly using Miro to map user workflows and it's been a good, accessible repository for these that the team can access. We've also used it for collaborative planning workshops and exercises with the sticky notes function.
  • Convenient for cross-team, real-time collaboration
  • Guest editing feature allows for non-registered users to add to board
  • Tagging feature makes labeling sticky notes easy
  • Not the best for visual design - changing font size and graphic elements is difficult
  • Aligning and spacing elements is also a bit difficult
  • Helps us map our understanding of users
  • Helps us workshop and get ideas our for quarterly planning
I don't choose tools but as a user, the other alternative is Figma. I choose to use Miro for simpler mapping purposes and for easier sharing, collaboration, and user access.
It's intuitive for the most part but some elements are a little clunky to work with. Particularly, resizing text, aligning boxes, and spacing things out evenly can be challenging without alignment and measurement functionalities. The tool is probably designed for more scrappy, rapid mapping rather than polished, final deliverables, so the usability for that use case is pretty good.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?


Miro is well suited for scrappy collaborative exercises like affinity mapping where the relative spatial relationships are more important and visual design is less so. The sticky notes features are easy to use and can quickly capture a lot of information. Miro is less well suited for designing user journey maps or other diagrams you want to look nice because the design capabilities are more limited. It does offer templates which can be easy to work with but more difficult to customize.

Miro Feature Ratings