1. Home
  2. Visual Collaboration Software
  3. Miro Reviews
  4. User Review of Miro
A cut above the rest but competitors are catching up
October 28, 2021

A cut above the rest but competitors are catching up

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We are an international company, and Miro is being used across several regions across the globe. We use it for project and departmental collaboration, ideation, and as an educational tool. Our main driver for using Miro was to facilitate virtual workshops to support our remote and hybrid working environment.
  • Virtual workshops.
  • Brainstorming.
  • Gathering feedback.
  • Guest editing on private boards.
  • Advanced billing capabilities for enterprises.
  • Better SCIM provisioning.
  • Better admin control for enterprise environments.
  • Encouraged collaboration and team working.
  • Inspired creativity and innovation.
  • Improved remote working capabilities.
We had to set up a sandbox environment to test implementation on our organization as the documentation wasn't clear enough for us to determine how the implementation would work in our org.
We needed help as the documentation wasn't clear for our setup with our identity provider.
As our organisation is mostly working remotely it has been instrumental in some of our projects' ability to collaborate.

Do you think Miro delivers good value for the price?

No

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

No

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

No

Miro has better cross-platform support, more features, better UI, and training materials. Their update cycle is more aggressive, and new features come out faster than competitors. However, it's more pricey. We have a Microsoft 365 subscription, and products like Microsoft Whiteboard are catching up in terms of features. Within 12 months, we will see Microsoft Whiteboard, which is included as part of our subscription, meet most of our requirements, which will make Miro less attractive.
Microsoft 365 (formerly Office 365)
In terms of features available and ease of use, Miro is a cut above the rest. However, other companies that offer a cheaper solution are catching up. There are no longer huge feature gaps between Miro and other competitors. Taking into account how much Miro costs, it makes Miro less desirable now than 12 months ago.