Great tool for client collaboration
February 21, 2022

Great tool for client collaboration

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro to facilitate client workshops in a virtual environment. With the ability to conduct workshops live and onsite no longer readily available, having a tool that gets as close as possible to the experience has been very helpful in my role. My clients enjoy using the tool, as it adds some novelty to the process and allows real-time visual collaboration. I also enjoy the simplicity of using the templates on Miro, plus the ever-growing library of boards that are being published by the user community. Lots of great ideas to tap into here.
  • Intuitive interface
  • Large library of templates
  • Active user community contributing more content
  • Ability to collaborate across organizations
  • Managing security and access is tricky
  • Not sure if there is a handheld app for Miro?
  • Improved customer delight
  • Increased innovation
I don't have any insights into the implementation.
Very easy to use.
I've used the tool most frequently for client collaboration and meeting facilitation than for internal team projects. With respect to client workshop facilitation, Miro was a nice addition to my toolkit as it allowed me to bring innovative new technology to my clients to make virtual meetings more interesting.

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Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

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Would you buy Miro again?


Miro is a good tool to use in cases where live workshops used to be the norm. I enjoyed being able to use Miro to collaborate with clients in a seamless way. Also helpful that there are so many templates for boards to choose from so that you do not have to start from scratch. Easier to adapt existing models than build from new ones.