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Miro is an easy yes
June 15, 2022

Miro is an easy yes

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to break down how our company is structured, responsibility charts and present workflows are services to clients. Miro helps give us a clear visual to what's working and possible gaps within the company, project or task at hand. Many of our team members are visual learners and explain thoughts through graphics and flow charts. We've found it helps the team/client understand goals and responsibilities better.
  • Pre-made templates.
  • Easy drag and drop tools.
  • Can easily modify existing charts.
  • Can give non-Miro members visibility and even access to edit the chart without breeching security or having long-term access.
  • Some drag-and-drop features are hard to modify like arrows.
  • Precision on tools isn't the smoothest to change.
  • Sometimes the pre-made template examples shown, don't match the template provided after choosing it. It needs to be heavily modified to match or may not match at all.
  • Increase sales conversions.
  • Shorter sales call times - less to explain because charts, flows made it clearer.
  • Easier to onboard team members as they understand the flow quicker.
I mentioned earlier it's the precision of the tools. The hardest tool to use so far are the arrows. They seem to be finicky to get the arrows properly aligned or to make the pointer portion of the arrow larger or smaller based on need. Aligning the arrow with other elements can be challenging.
Easy to work with, lots of options and quick explanations on how to use various options.
Yes, definitely, although we mostly use Miro to change and edit charts real-time rather than to explain them to others.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Zoom
Sales calls for prospects. We haven't had a situation where Miro wasn't beneficial. We have had situations where the wrong type of template was selected to present information but that falls under user error.