Miro, a decent product that was often shoe horned into unhelpful scenarios.
August 14, 2022

Miro, a decent product that was often shoe horned into unhelpful scenarios.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Working on conceptualizing and giving shape to abstract ideas or forms into tangible physical products. It also creates a reference to see a timeline of project development. This allows the team to, if necessary, go back to see where current problems started and create the possibility of new iterations that clear prior hurdles.
  • Visual reference.
  • Creating work timelines.
  • Conceptual Collaboration across distances.
  • UI is strangely fickle about certain things.
  • Its functions are not immediately obvious.
  • The iconography does a poor job of visually suggesting what a buttons function is.
  • Management has often focused on trying to have all interactions be mediated by Miro. There is no supplement for in-person dynamics.
  • The nature relationship of my team's relationship with tech is problematic and often uses complex solutions to simple problems. Miro is a part of this.
  • Miro has had a positive effect on our ability to keep a clean reference of materials.
The problem in my case with implementation is that we were required to post all materials to Miro. This felt like Miro was being used more as a way to surveil team progress and create arbitrary metrics of project development. It allowed management to be lazy, and rather than coming in person to see prototypes of real-world physical objects; they preferred it all be documented on Miro.
To Miro's credit, it is a large, easy-to-use system. The learning curve, while not steep, was also not incredibly user-friendly. As stated previously, many of its functions are a bit opaque at first or are not immediately obvious as to what they do. For our use, we stuck primarily to simple functions.
All of us have extremely busy and often eccentric schedules based on other professional or personal obligations and could find each other in far-flung geographic locations and time zones. But even when we were together, we would often rely on Miro to document ideas and progress so that it might be referenced in the future.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

No

Would you buy Miro again?

Yes

Miro's strength is in visuals and its ability to create collage material from static images, gifs, videos, links, and other assorted ephemera. This allows multiple people to run with a spark of an idea and expand it, creating a web of reference material that increasingly deepens the range of possibilities.