Item: Miro
Rating: 8
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I use Miro for customer meetings and workshops, mainly for break-out session discussions on challenges and solutions. I also use Miro for facilitating hybrid events and conferences to keep a red string and document the results.

Pros and Cons

Pros

Brainstorming
Prioritization
Sorting

Cons

Templates
Usability
Guidance

Return on Investment

Customer Engagement
Innovation Driver
Idea Management

Implementation Rating

There was no implementation support that I had received as an individual contributor. It was also difficult to get access to my license (I had to raise a ticket with IT first).

Ease of Integration

Skip

Collaboration

We only used it one single time at a team meeting. Normally I use it with my customers.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Likelihood to Recommend

It depends on the character of the colleague how successful they would use it. You need to feel comfortable with digital tools.

Comments

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Great tool for digital natives and open minds