Item: Miro
Rating: 9
Author: Richard Xiao

Use Cases and Deployment Scope

-Business process mapping
-Ability to share/edit capabilities with multiple users
-Project templates to map out project planning
-Collaboration
-Keeps all ideas and boards in the same place
-Virtual white board

Pros and Cons

I am able to share my boards across users
Provides excellent frameworks for many project types and ability to utilize existing templates
Process maps, images, sticky notes, and variety of different objects within board

Hard to manage board when many people are in the same board at the same time
Integration with Visio and Lucid Chart
In board tips for less used/complex functionality

Return on Investment

Increased project documentation
Increased collaboration between team members, and ability to train team members using Miro board
Easier way to visualize and conceptualize abstract ideas

Collaboration

Greatly. This is one of Miro's greatest benefits that to me, sets it above some of the other tools. The ability to easily share and collaborate in a remote environment, between team members and even across teams. It's an easy to pick up tool as well.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Alternatives Considered

-Visio
-LucidChart
-Powerpoint

Miro's ease of use and ability to collaborate

Other Software Used

Salesforce CMS, Pinpoint (Product Planning Tool)

Likelihood to Recommend

Miro's a great tool to capture ad hoc ideas and impromptu white board sessions, mappings, and a visually representative diagram.
It's less accepted as a "formal" tool for ideas that we would present to leadership. In these cases, Visio and Powerpoint seem to be the preferred avenues. Perhaps more of an integration/export to Powerpoint slide would solve the use case.

Miro Review

Overall Satisfaction with Miro