Review of Miro by a UX Designer
August 22, 2024

Review of Miro by a UX Designer

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

At a design firm that supports new business development and branding, we use Miro for co-creation with clients. It has become an indispensable tool for project facilitation and collaborative work in workshops, particularly in areas such as brainstorming business ideas and designing customer experiences.

Pros

  • It has a low learning curve and can be operated intuitively.
  • It allows for clever operations that are not possible with PowerPoint or Google Slides, such as being able to move a text box by clicking anywhere on it.
  • It is reasonably priced for the value it provides.

Cons

  • There are some minor bugs, such as not recognizing the first key pressed when typing in Japanese.
  • Since it completely replaces PowerPoint and Google Slides, I would like features related to creating presentation materials. For example, the ability to add page numbers (currently, I have to export to PDF and then add them using Acrobat).
  • I want to be able to adjust the corner radius of shapes.
  • I would like to see an increase in the variety of music options available during timer operations, especially those that can be used for individual work time during workshops.
  • Since it is often not possible to paste website captures, I would like the allowable image size for pasting to be increased (ideally, with minimal impact on performance).
  • The connection lines are difficult to use. I would like to be able to draw straight lines easily, even without objects.
  • I would like the font size increment/decrement steps to be finer. For example, adding 100 between sizes like 80 and 144.
  • I would like to see the reintroduction of Google Image Search for inserting images.
  • I would like to see an increase in the variety of basic shapes available.
  • It facilitates smoother consensus-building with clients.
  • It allows for storing more information than physical constraints like paper sticky notes or flip charts, enabling deeper exploration.
  • It has reduced the effort required to share documents.
I think it’s fantastic that such a large amount of information can be displayed with such smooth performance. Since I am in a position to provide this to clients and have them use it, I would appreciate it if bugs (such as not recognizing the first key pressed when typing in Japanese) could be addressed promptly.
I frequently use PDF embedding, and it would be helpful if the performance could be a bit faster.
The comment feature is very useful. When providing feedback via Slack or similar tools, it’s necessary to explain what the feedback pertains to. However, if all project information is retained in Miro, I can instantly point out the relevant section using the comment feature.
XD has limitations with artboards and is not suitable for project facilitation. With Miro, you can store all kinds of information and reference it as needed, even for long-term projects.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

It is well-suited not only for temporary co-creation during workshops but also for smoothly facilitating project management. Additionally, it is more suitable for creating materials compared to PowerPoint or Google Slides, as it allows for easier divergence and convergence of information. On the other hand, it is not suitable if clients have low digital literacy or if their PC specifications are low (or if performance is hindered due to security reasons, such as using VDI).

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