Item: Miro
Rating: 10
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

We use Miro for client projects and internal planning – whether it's aligning on a direction for an event, planning out a project approach, or managing to-do lists, Miro is my go-to visual thinking and communication platform. Since 2020, we've relied on Miro to replace physical post-its for workshops, and these days it ensures that even if we run an in-person workshop, we have easy access to the activities wherever we're working from afterwards.

Pros and Cons

Pros

Workshop canvases for team contribution
Planning out and sequencing activities during project scoping
Rapidly developing WIP presentations in the same board that you're working in
Research synthesis – clustering stickie notes and customer quotes

Cons

In my experience, Tables can be a bit jumpy
In my opinion, long copy doesn't work well, so if you want to draft a document based on initial planning post-its, or write up insights from synthesis, it's better to do that out of Miro
The prompt that asks guests to request to be added to a team is annoying to me. I often need to share only one board with a client, I don't need to add them to our team, give them full access to our boards and start paying for their seat. I can't imagine how many accidental team members slip through, across all Miro users, and how much you make from the unnecessary licenses people need to pay for if they accept these requests without understanding the implications.

Return on Investment

More effective collaboration across locations
Faster to search for workshop assets and outcomes
A shared approach to key business activities, such as scoping projects and running workshops

Collaboration

It has been a game-changer. We have two offices in different countries and often work with clients who are not in the same city as the designers, and having a virtual whiteboard has replaced physical post-its and sharpies, even when we're in the same place, because it's accessible for people who may not be able to make in-person meetings and it's more efficient to store and search that paper assets.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Other Software Used

Google Slides, Notion, Slack

Likelihood to Recommend

Great for remote and hybrid team collaboration, especially if you are working on ambiguous or emergent ideas – not something that can be written up in a document or slide deck yet.

It's really helpful for workshop facilitation – both remote and in-person, as you have access to the notes afterwards, wherever you are.

Helpful for affinity mapping and synthesis of qualitative research data. You can also use the search function to look for the perfect quote you vaguely remember from an interview, to add into an insights deck.

Comments

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Remote collaboration and a visual way to organise ideas.