Item: Miro
Rating: 9
Author: Natalia Piechowiak

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Miro has been critical part of getting stakeholders in our organisation to work agile. The concept of collaborating real-time on the same content, flexibility to add introduction slides and access from the link with edit rights were particularly useful features that changed the way we work: - easier to ask for feedback and reach agreements, link to site rather than documents to review

Pros and Cons

Pros

having a link that can be available to our organisation for all stakeholdrs to editable version of the document
live collaboration on the same content/ documents
ability to insert diagrams right into the board

Cons

logging in - even when given rights you get redirected to teh list of boards rather than to the board which you were given link to
draw.io - version control - seems like when you enter a diagram from Miro, Miro doesn't alwasy save the changes and draw.io doesn't keep a copy - so work lost
diagrams in miro - missing classic horizontal chevrons for process steps

Return on Investment

increased speed of decision making
increased engagement in the sessions with multiple stakeholders
eases multiple versions and reduces confusion around what is the latest state of the deliverable, who is repsonsible, reduces email copies of the same content and reduces parallel discussions to one single source of truth

Usability

it's superb, but could be improved on the introduction slides inserted, diagramming mentioned before and also creating repositories of content for the future

Tool Usage

collaborating with multiple stakeholders at the same time

Reduced Tool Overload

yes - reduced visio use to minimum (with help of draw.io admittedly) slides - less slides saved to local drives outlook - less use of outlook to get sign-offs

Alternatives Considered

Microsoft whiteboard - very poor in compare to Miro, used purely for retrospectives draw.io - better for diagramming and the version integrated to Miro doesn't have version control and doesn't save teh changes frequently.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Likelihood to Recommend

- Workshops with many people, where you want to gather feedback on the topic - even though some process diagrammign hiccups - still process mapping through draw.io or through miro itself is good (easy to review) -

Comments

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Great piece of software driving alignment on process decisions and speeding decision making process